Question 1

What video files can I upload?

Accepted Answer

You can submit up to three video clips in MP4, WebM, MOV, AVI, or MPEG. Each clip must be under 20 MiB, and all clips combined must be under 40 MiB. The separate optional logo upload accepts PNG, JPG, or WebP files under 5 MiB; it is for your business logo, not source photos.

Question 2

Can Riffquilt work from photos I already have?

Accepted Answer

Riffquilt is designed to work from existing business photos and clips, but the current intake accepts video clips only; it does not provide a source-photo upload. To ask how still photos can be shared, email Riffquilt at riffquilt-yz9ss6@polsia.app.

Question 3

How do I send footage and describe what I need?

Accepted Answer

Use the intake form to share your business details, goals, platform choices, optional tone and caption preferences, and a note about your footage's context. A successful submission confirms receipt of your request; it does not specify when or how a finished video will arrive.

Question 4

Which platforms and editing are included?

Accepted Answer

Riffquilt edits short-form videos with captions and platform-ready formatting for the platforms you select: TikTok, Instagram Reels, or YouTube Shorts.

Question 5

How and when will I receive the finished video?

Accepted Answer

The published service details do not specify how finished files are delivered or give a delivery timeline. The intake starts the conversation; email Riffquilt at riffquilt-yz9ss6@polsia.app to ask about delivery.